Surface Deep, LLC — Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.surfacedeep.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, what referred you to the Site, and how you interact with it. We refer to this as "Device Information."

We collect Device Information using the following technologies:

• Cookies — data files placed on your device, often including an anonymous unique identifier. Learn more at allaboutcookies.org.
• Log files — track actions on the Site, collecting IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels — electronic files that record how you browse the Site.

When you make or attempt a purchase, we also collect your name, billing/shipping address, payment information, email address, and phone number. We refer to this as "Order Information." Together, Device Information and Order Information are your "Personal Information."

How We Use Your Personal Information

We use Order Information to fulfill orders (process payments, arrange shipping, send invoices/confirmations), communicate with you, screen for fraud, and — where you've opted in — send marketing communications.

We use Device Information to screen for fraud and to improve and optimize the Site, including generating analytics and assessing marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties as described above. We use Shopify to power our store — see Shopify's Privacy Policy. We use Google Analytics to understand how customers use the Site — see Google's Privacy Policy. You can opt out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements we believe may interest you. Learn more at the NAI's educational page. You can opt out via the Digital Advertising Alliance.

Do Not Track

We do not alter our data collection practices in response to Do Not Track signals from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. Contact us using the details below. Note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information unless and until you ask us to delete it.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal/regulatory reasons.

Contact Us

For questions or complaints, contact us at info@surfacedeep.com or by mail: Surface Deep, 29 Mine Hill Rd, Roxbury, CT 06783, United States